1. Seller Eligibility

To become a seller on ShreeShop, you must:

• Be at least 18 years old.
• Provide accurate business and contact information.
• Submit all required KYC documents where applicable.
• Comply with all applicable Indian laws and regulations.

2. Seller Account

• Keep account information updated.
• Protect your login credentials.
• You are responsible for all activity under your seller account.

3. Product Listings

Sellers must ensure that every listing:

• Contains accurate information.
• Uses genuine product images.
• Displays the correct pricing.
• Includes product specifications.
• Clearly states warranty information where applicable.

4. Prohibited Products

The following products are not permitted unless specifically allowed by applicable law and ShreeShop policies:

• Counterfeit products
• Illegal goods
• Stolen products
• Hazardous materials
• Adult or obscene content
• Items prohibited under Indian law

5. Pricing

• Prices must be genuine and transparent.
• Artificial price inflation is prohibited.
• Misleading discounts are not permitted.

6. Order Fulfilment

Sellers are responsible for:

• Processing orders promptly.
• Packing products securely.
• Preparing shipments for courier pickup.
• Keeping stock levels updated.

7. Shipping Responsibilities

Sellers must:

• Prepare orders within the specified processing time.
• Ensure products are packaged safely.
• Provide accurate shipment information.

8. Returns & Refunds

Sellers must cooperate with ShreeShop in processing eligible returns, refunds, and replacements according to our Refund & Returns Policy.

9. Seller Performance

Performance may be evaluated based on:

• Order acceptance rate
• On-time shipping
• Cancellation rate
• Customer ratings
• Product quality
• Policy compliance

10. Payments & Settlements

Seller payouts will be processed according to the applicable settlement schedule after deducting marketplace fees, refunds, and any other applicable charges.

11. Policy Violations

ShreeShop may suspend or terminate seller accounts for:

• Repeated customer complaints.
• Selling prohibited products.
• Fraudulent activities.
• Fake listings.
• Policy violations.

12. Changes to This Policy

ShreeShop reserves the right to update this Seller Policy at any time. Revised versions will be published on this page.