1. Overview

ShreeShop understands that customers may occasionally need to cancel an order. This Cancellation Policy explains when and how orders may be cancelled.

2. Customer Cancellation

• Orders may be cancelled before they are shipped.
• Once an order has been dispatched, cancellation may no longer be available.
• Some products may not be eligible for cancellation due to seller policies.

3. Seller Cancellation

Sellers may cancel orders due to stock unavailability, pricing errors, payment verification issues, or other operational reasons. If this occurs, eligible refunds will be processed.

4. Refund After Cancellation

If a cancellation request is approved, refunds will be initiated using the original payment method or another approved payment option. Processing times may vary depending on your bank or payment provider.

5. Non-Cancellable Orders

• Orders already shipped.
• Personalized or custom-made products.
• Digital products or downloadable content.
• Products specifically marked as non-cancellable.

6. Cancellation Requests

Cancellation requests can be submitted through your ShreeShop account or by contacting our customer support team before shipment.

7. Abuse of Cancellation

Repeated misuse of the cancellation facility, fraudulent activity, or policy violations may result in account restrictions or suspension.

8. Contact Us

ShreeShop Customer Support

📍 Udupi, Karnataka, India

📧 support@shreeshop.in

🌐 https://www.shreeshop.in